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FREQUENTLY ASKED QUESTIONS
Find quick answers about orders, delivery, returns and payments.
Do you offer Delivery?
Yes. Cash on Delivery is available for eligible orders and delivery locations across Saudi Arabia.
Do you ship outside Saudi Arabia?
WAHATY currently focuses on delivery across Saudi Arabia. Available shipping destinations are shown during checkout.
How long does delivery take?
Delivery time depends on your city and the selected product. The estimated delivery window is displayed before checkout.
How can I track my order?
Use the tracking link in your order confirmation or shipping notification to view the latest delivery status.
Can I return or exchange a product?
Eligible products can be returned or exchanged within the stated return period, subject to the store return policy.
What payment methods do you accept?
Available options may include Mada, Visa, Mastercard, Apple Pay, STC Pay, Tamara, Tabby and Cash on Delivery.
